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Job Details: Customer Relations Co-ordinator

ReferenceALC-04937
RecruiterGPRS Recruitment Ltd
Industry SectorCustomer Services, Retail, Education, Teaching
Salary£16,000 Per Annum
BenefitsBenefits
Town/CityDurham
LocationsNorth East, United Kingdom
Contract TypePermanent
Date Posted15 November 2017

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Job Description
We're on the lookout for an enthusiastic, customer focused professional with bags of energy to join a leading training provider in County Durham! Well organised, with excellent communication and telephone skills, you’ll have a hawk like attention to detail and would work well in a fast paced environment. If this looks like your next move, get in touch to register your interest ASAP!


Customer Relations Co-ordinator: The essentials.

• Literacy and Numeracy Qualifications (at Level 2 or Above)
• ICT Literate specifically Microsoft Excel


Customer Relations Co-ordinator: Your experience.

• Excellent communication and telephone skills are required for this role
• Experience in a similar Administrative role in a fast paced environment
• Good attention to detail and customer focused


Customer Relations Co-ordinator: The desirables.

• Customer Service or Business Administration qualifications
• Experience of Apprenticeships and Training


Customer Relations Co-ordinator: The organisation.

• Founded almost 10 years ago this leading training provider specialises in range of IT & Social media qualifications.


Customer Relations Co-ordinator: The role.

• To monitor and maintain quality and compliance of learner files and check all information is accurate
• Update progress trackers and data management system, ensuring all learner achievements and progress is up to date and any area's at risk are highlighted
• Liaise with customers, employers and learners and send invitations and reminders regarding courses
• Liaise with various departments to ensure effective communication and good practise is understood
• Prepare learner files for completion and ensure all documentation is complete and accurate
• £16,000 per annum (Negotiable dependent upon qualifications and experience)
• 25 days Holiday entitlement


Interested?

Contact Alex Clews on 01785430512 or 07769256050, or forward a current CV to[email removed]


Not quite what you're seeking?

Head to the GPRS website to view all vacancies for training and learning professionals across the UK.


Important Information.

All applicants must be eligible to live and work in the UK. GPRS Recruitment whose registered address is 4-7 Gaolgate Street, Stafford ST16 2BG UK confirm that our client has instructed us that the position advertised herein is of a permanent nature. Due to the high number of applications which we regularly receive, regrettably we only respond to successful candidates. If you haven't heard from us within 7 days then please assume that you have not been selected on this occasion, but don't worry. We'll retain your details with the intention of keeping you informed of other suitable opportunities that may arise.

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Company Details
Recruiter: GPRS Recruitment Ltd
Main Contact: Emma Stallwood
Tel: 01785430503
Website: Click Here
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